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The Junketeer

The Junketeer makes managing a Junket Rep business a snap!  Trip management, complete Player information at your fingertips, easy-to-learn Windows interface, Individual trips and more.  Professional output does wonders for your image with your Casinos and with your customers. 

Just look at all these features!

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General:

Tabbed interface allows you to quickly view all details about any player, trip, or reservation.
List of reminders comes up when the program is launched and is instantly available from the toolbar at all times.
Ad hoc custom reports and even custom interfaces to the database can be created using Microsoft Access.
Because the system is written in Microsoft Access, it works well with other Microsoft products like Word (for mail merge operations) and Excel (for spreadsheet analyses).
Directly supported by the author of the software.
Windows-based, so it's easy to navigate and learn.
Context-sensitive help file gives you online instruction for every function and feature.
Can be used with fax software, such as WinFax Pro, to allow faxing of confirmations and reports directly from your computer.
Automatically import play data from electronic downloads.
Automatically matches player records and reservations from account numbers and travel dates.
Allows automatic creation of reservation records for "splinter" play.
Automatically moves reviewed data to the associated player records at your request.
Track opportunities and complaints regarding specific players, trips, casinos, or vendors.
Custom play data input screens for each casino that sends play data on paper reports so you can make the data entry fields match the same order as the reports.

Player Management:

Quickly search for any player, referencing last name, nick name, play class, date of birth, city, and phone number.
Capture as many or as few addresses and phone numbers as you wish for any player, with the ability to define your own address and phone number types.
Save player pictures in the database.
View all past, current and future play history and travel activity for every player in one place.
View summary information about any reservation a player has made with you, including trip date, casino, status, play class (at time of reservation), and all play statistics received from the casino.
View average bet per trip, average time per day, slots theo per day, games theo per day, total theo per day, total win/loss, comp worth, and total comps directly from each player's record.
Easily and quickly customize which trips are included in these statistics.
Go directly to the full reservation record for any play history/travel activity line item in the player's record with one click.
View player preferences directly in the player's record:
Preferred airports.
Credit cards used.
Frequent flyer numbers.
Gaming preferences.
View all reminders related to a player directly in his/her record.
View complete player credit information directly in the player's record:
Casinos with which he/she has credit.
Casino account numbers.
Mail-to, home and business addresses (for printing on credit applications).
Bank account information.
SSN, DOB, usual requested amount and employer information.
Print credit applications directly from this screen.
Maintain contact records of all phone calls and correspondence with the player.
Date added, time added, and user who added each player record automatically tracked.
Date, time and by whom player records are changed automatically tracked.
Capture special needs and requests for players and have them automatically print out on pit sheets, manifests, rooming lists and trip worksheets.
Book charter or individual reservations directly from the player record.
Enter opportunities or complaints presented by players directly from his/her record.

Trip Management:

Quickly search for any trip, referencing departure date, return date, airport, casino name, booking statistics, and status.
Immediately view important trip information:
Date booked.
Booked by.
Agent.
Total seats.
Junket and tour booked and confirmed.
Available seats.
Number of days and nights.
Complete itinerary.
Print trip manifests, pit sheets, and rooming lists directly from the trip record.
Based on the selected comp code, easily establish custom defaults for reservations booked on the trip for:
Accommodation code.
Play class.
Limo.
Room size.
Fees and descriptions.
Set custom remarks for all confirmation cards printed for the trip.
Assign costs to the trip for running profitability analyses.
Quickly and easily build badge tables and associate them with reservations on the trip.
Track all related flight information, including all flight legs, air carriers, airport meeting place, plane broker, dispatch number, and seat assignments.
Set goals for the number of reservations with certain play classes and/or travel types for the trip and quickly view statistics on meeting your goals.
View a worksheet of all reservations on the trip.
Shows player names, reservations statuses, account numbers, phone numbers, balances due, accommodation and comp codes, play class, travel types, confirmation dates, DOB's, booked by and badge numbers.
Instantly filter the list to junket and/or tour reservations and any combination of reservation statuses.
Jump directly to either the player's record or the reservation record from any reservation listed on the worksheet.
Keep track of reservations that are to be grouped together.
Track the date, time and maker of any changes to the trip records.
Track and assign limos.
Track and instantly view special features about the trip and the destination casino.
Clone and existing trip record to quickly create a new similar one.
Book charter reservations for a trip directly from the trip record.

Reservations Management:

Book and manage charter and individual reservations.
Charter reservations:
All information for the reservation can be completed by choosing only the player and the trip if the player has been on a trip before.
Jump directly to the players record from the reservation record.
Jump directly to the trip record from the reservation record.
Comp and accommodation codes are automatically restricted to those appropriate for the destination casino.
Account numbers can be added for the player on-the-fly directly in the reservation record.
Play class defaults-in from the player's record, but is captured separately so you can view a history of how the player traveled with you over time.
Easily associate as many or as few roommates as you wish, and instantly jump to roommates reservation records.
Choose from a variety of confirmation methods on a reservation-by-reservation basis (phone, card, letter, fax, e-mail, etc.)
Print single confirmations directly from the reservation record or in batches.
Control confirmation masters so you can include multiple confirmations on one card.
Track personal dinner reservations.
Capture date and time entered, travel group, and travel agent (if any).
Automatically captures dates printed on manifest, pit sheet, rooming list, DOT form and luggage tags.
Customize one line of the information to print on the confirmation card.
Automatically book spouses and roommates.
Ability to clone a reservation for quick entry of another.
Warns you if you are about to dual-book a player on a trip.
Allows you to book multiple reservations for a single trip so you can enter held seats and see whom they are for.
Individual Reservations.
Tracks personal reservations for rental cars, limos, flights, etc.
Allows entry of multiple options so you can quickly quote an individual reservation, the come back and book it with the desired options without re-entering it.
Prints quotes and itineraries directly from the reservation record.
Versatile payment tracking.
Simply enter an amount and date received, if you wish.
Capture payment amount, amount applied to the current reservation, who made the payment, credit card info (including authorization and batch numbers), and/or check number.
Track multiple payments for a single reservation.
Apply a single payment to multiple reservations.

Casinos Management:

Quickly search for any Casino in the system.
Customize comp and accommodation codes for each casino.
Capture multiple addresses for each casino (for different departments, mailing, shipping, etc.)
Customize acknowledgement statements for each casino.
Enter selling points for each casino that can be quickly referenced on the casino record or directly in the trip records.
Track as many or as few contacts for each casino as you wish.
Associate custom import functions with casinos that send play data electronically.

Vendors Management:

Track names and addresses for all of your vendors so they are accessible directly from the Junketeer software.

User-definable System Maintenance:

Add and manage your own:
Address types.
Agents (trip escorts).
Air carriers.
Custom list of airports.
Confirmation methods.
Contact results and contact types (for use in the contact history portion of the player record).
Credit card types.
Destinations (for grouping casinos).
Games (for entering into player preferences).
Mail codes (for creating custom mailing lists),
Phone number types,
Play classes (for classifying players),
Reservation statuses,
Travel types,
Trip statuses, and
Vendor types.
Quickly and easily set up custom tables of badges that get used over and over on trips.
Customize the last two lines on all confirmation cards.
Set your own custom default options:
Reservations options you can set:
Set whether or not to use the QuickRes feature (quickly and completely fills out a reservation record based on the selected comp code).
Set the default comp code.
Set whether or not a comp code is required.
Set the default accommodation code.
Set whether or not an accommodation code is required.
Set where the play class defaults-in from.
Set where the limo indicator defaults-in from.
Set a default reservation status.
Set a default confirmation status.
Set whether or not to view the player record prior to every reservation.
Set whether or not to require a room size (single or double).
Set the age of reservations, in days, to appear on pick lists of reservations.
Trip options:
Set the age of trips, in days, to appear on pick lists of trips.
Report options:
Set statuses to include on manifests, pit sheets, and rooming lists.

Reports:

Balance Due Report (for any one trip, or all reservations).
Confirmation cards or letters (for one confirmation master, one trip, or all outstanding).
DOT forms (for one confirmation master, one trip, or all outstanding).
Luggage tags
For a selected trip.
Late additions option.
Mailing Labels:
Filters available for:
Cities,
States,
Zip Codes,
User-definable mail codes,
Play Classes, and
Including do-not-mails.
Pit sheets
For a selected trip.
Late additions option.
Rooming lists.
For a selected trip.
Late additions option.
Option to include addresses.
Trip manifests.
For a selected trip.
Late additions option.

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Last modified: January 17, 2005